I just wanted to thank you and especially Curt in your sales office. I was so impressed with his knowledge and helpfulness. I called with a problem on equipment Hawkins did not install that I was sure would need to be replaced. Curt made a trip to my house the same day and did something very unusual for a typical salesman – he fixed our old unit! He was so educational – teaching me how to use the unit and explaining all the working parts. His help was truly a blessing in our lives as replacing the unit would have been quite a burden for us right now. I will definitely give Hawkins and Curt my future business. Thank you and God Bless!

More than expected! Our experience working with the fine folks at Hawkins Water was the best we could ever have imagined. Their team bent over backwards to ensure that our final water treatment system met our expectations. I use the word “team” in its truest sense. Our installation included water softening and a reverse osmosis (RO) system. It turned out that we didn’t care for the taste of the RO water. That’s where the team at Hawkins really showed their commitment to customer satisfaction. They worked with us to try solving this issue – without any hesitation. In the end, we had the RO unit removed and switched over to filtered hard water for drinking. It turned out that my wife and I just didn’t like the taste of RO water. During this process we were impressed with the diligence that the Hawkins Team placed in resolving our issue. As if that wasn’t enough, we received full reimbursement for the removed RO unit. To sum it up – call Hawkins Water if you are considering installing a water treatment system.

I am writing to commend your technician, Arlin Yoder, for the terrific job he did installing the softener and purification water system at our Edwardsburg lake house. He showed up on time, and did a wonderful job re-configuring our existing plumbing schematic. His professional design is neat and attractive and takes up minimal space. The system in working well. The water tastes as good, or better, than any bottled water. We are glad that we chose Hawkins for the job, over numerous other companies offering water conditioning systems. Keep up the good work.

From working with Curt on making the initial appointment and getting the estimate, to the office person I spoke to when paying, to Shawn being so helpful with scheduling the install, to the gentleman (and I am sorry I did not get his name) [Nate] who did the installation, I am truly impressed. Everyone has been so courteous and helpful.
Hopefully I won’t need any assistance other than filling the system with salt but I feel assured that, if something does go wrong, your company will handle the issue just as quickly and efficiently as the installation process has been.
I would recommend you all highly.