Thought I would let you know how pleased I was today with my new water
softener installation.
From my sales person Mike Sommer to the installer which I am sorry I don't
know his name, it was a very uplifting experience. Everyone I dealt with was
very nice and professional.
Please know that if I hear of anyone in need of a softener I will say the
name Hawkins proudly. Thank you again for the great service.

We built a new house about 9 years ago and had your company install one of your great water softeners. We also continued to buy all of our salt from you. A couple months ago after I cleaned out the salt tank, we stopped having soft water. I called and talked to one of your service guys and was ready to pay for a service call. He told me what to do over the phone and it took care of the problem. I just want to thank you for the great service and a great product.

I just wanted to thank you and especially Curt in your sales office. I was so impressed with his knowledge and helpfulness. I called with a problem on equipment Hawkins did not install that I was sure would need to be replaced. Curt made a trip to my house the same day and did something very unusual for a typical salesman – he fixed our old unit! He was so educational – teaching me how to use the unit and explaining all the working parts. His help was truly a blessing in our lives as replacing the unit would have been quite a burden for us right now. I will definitely give Hawkins and Curt my future business. Thank you and God Bless!

We were already well underway with remodeling our kitchen and were getting ready for school to start again, so needless to say things were hectic around our house. In the process, we had gutted the kitchen and needed some way to have water available in/near the kitchen while we were remodeling.
Wanting an easy way to get info, I filled out your online form about bottled water and water coolers. I was pleasantly surprised by your quick and thorough reply, explaining the different options and pricing for Hawkins’ services.
Through conversations and the information you provided, it was clear that while the bottled water or cooler option would solve our immediate situation, a long-term solution for convenient, refreshing water would be your sink-mount Reverse Osmosis system. So we made arrangements for its installation.
Your technician ~ Kevin ~ came out and he was all business; he put the other guys to shame with his efficiency and productivity! He quickly installed the system and we made arrangements for him to come back to finalize the installation when the granite counters arrived.
After he left, I counted the pre-granite holes made in the counter “base” and realized that the place he had intended to put the RO system was the space I had already committed to my garbage disposal button. So when the granite arrived, he had to do some modifications for a tidy and effective placement. He happily did that and looked at the connection to the water in my fridge, to make sure it was working properly. All the while, he was polite, accommodating and just plain great to work with.
I was telling my neighbor about our experience and she said “Oh, yes! Everyone knows Hawkins is the best!”
Thanks for having the foresight to help me discover what I needed instead of just “taking the sale” for what I thought I wanted. Please feel free to use me as a reference for your business, anytime!