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More than expected! Our experience working with the fine folks at Hawkins Water was the best we could ever have imagined. Their team bent over backwards to ensure that our final water treatment system met our expectations. I use the word “team” in its truest sense. Our installation included water softening and a reverse osmosis (RO) system. It turned out that we didn’t care for the taste of the RO water. That’s where the team at Hawkins really showed their commitment to customer satisfaction. They worked with us to try solving this issue – without any hesitation. In the end, we had the RO unit removed and switched over to filtered hard water for drinking. It turned out that my wife and I just didn’t like the taste of RO water. During this process we were impressed with the diligence that the Hawkins Team placed in resolving our issue. As if that wasn’t enough, we received full reimbursement for the removed RO unit. To sum it up – call Hawkins Water if you are considering installing a water treatment system.

I am writing to commend your technician, Arlin Yoder, for the terrific job he did installing the softener and purification water system at our Edwardsburg lake house. He showed up on time, and did a wonderful job re-configuring our existing plumbing schematic. His professional design is neat and attractive and takes up minimal space. The system in working well. The water tastes as good, or better, than any bottled water. We are glad that we chose Hawkins for the job, over numerous other companies offering water conditioning systems. Keep up the good work.

Wow! I can't say enough about the service I received from Hawkins Water. You were right on time with the appointment and quote. Sean was right on time with the call back and scheduling, realizing that the additional plumbing needed a couple of guys.

Arlin and Corbin were right on time and were both great guys with fantastic attitudes despite the old houses goofy plumbing.
Please let them know how appreciative I am of their work and attitudes!

Oh, almost forgot, I am very confident that our rusty, hard water problem will be a thing of the past.