I am writing to commend your technician, Arlin Yoder, for the terrific job he did installing the softener and purification water system at our Edwardsburg lake house. He showed up on time, and did a wonderful job re-configuring our existing plumbing schematic. His professional design is neat and attractive and takes up minimal space. The system in working well. The water tastes as good, or better, than any bottled water. We are glad that we chose Hawkins for the job, over numerous other companies offering water conditioning systems. Keep up the good work.

When our son gave us a new Rainsoft water treatment system, we were grateful….until the brine tank overflowed three times! We needed help, so we called Hawkins Water Tech.
Upon examining the installation, Kevin (the service tech) observed that the carbon filtration unit was plumbed ahead of the softener, which meant it was doing the “heavy lifting” of removing iron, a task that was well beyond its intended assignment.
Kevin re-plumbed the carbon unit and reprogrammed the softener, even though it is not one Hawkins sells. He did an outstanding job and his knowledge, work effort and demeanor were a fine reflection on your company.

I have never dealt with another company as fantastic as HWT. From the first contact, to the calls to set up the install, to the install itself- everything has been A+. I love my water now- which is huge for me. I am thrilled to be a customer of yours and will do all I can to spread the word.