More than expected! Our experience working with the fine folks at Hawkins Water was the best we could ever have imagined. Their team bent over backwards to ensure that our final water treatment system met our expectations. I use the word “team” in its truest sense. Our installation included water softening and a reverse osmosis (RO) system. It turned out that we didn’t care for the taste of the RO water. That’s where the team at Hawkins really showed their commitment to customer satisfaction. They worked with us to try solving this issue – without any hesitation. In the end, we had the RO unit removed and switched over to filtered hard water for drinking. It turned out that my wife and I just didn’t like the taste of RO water. During this process we were impressed with the diligence that the Hawkins Team placed in resolving our issue. As if that wasn’t enough, we received full reimbursement for the removed RO unit. To sum it up – call Hawkins Water if you are considering installing a water treatment system.

Just a note to let you know that your staff is very professional and courteous - from the lady who answers the phone to the gentleman who listened to the concern and made the appointment. The technician made the proper repair in a very timely and professional manner. This is my first experience with your company. You were recommended to me and I will do the same in the future.

First improvement we made to our new house... We only had to deal with hard water and a clogged up, spray your face off, pins and needles, cheap hotel style shower head for 3 days but I'll be the first to admit that a sucky shower can absolutely alter your mood. Not only did our water technician work around our schedule to do the initial water testing and assessment, our installation professional moved our service date up, was extremely polite, didn't mind our dogs (even gave one a hug) and he completed the additional work we requested on short notice with a smile and no complaints (we asked that he service our water heater after he had already arrived) To top off this excellent experience, Hawkins did NOT try to sell us products we didn't actually need (contrary to our experience with another water company) and they were less than HALF the price of their competitors. Thank you SO MUCH Hawkins Water Tech. I absolutely recommend this company to anyone living with less than spectacular water! Thank you again Arlin, Dave and Jim! #badhairweekisover #itsthelittlethings #sorefreshing #softwater