Would you like water with that?
There’s a new drive up on Cassopolis Street. No, not burgers, tacos or fish – it’s a drive-up for purified drinking water and solar salt, too.
On August 31st Hawkins Water Tech moved its Elkhart location to a new facility at 2200 Cassopolis Street. The new 3300 square foot building holds a spacious retail showroom, customer service area, and product warehouse. The facility is the result of a five-month collaboration between Hawkins and DJ Construction.
Hawkins Water Tech is not new to Elkhart or the surrounding area. Founded in Middlebury in 1967, it has been serving Michiana continuously for the past 59 years. In 1994 the company built the second of its three locations in Elkhart, and, as a result of the tremendous response from Elkhart residents, the need for even greater accessibility and convenience was soon realized. The outcome? The beautiful new building, including office space for future tenants, located only three-quarters of a mile north of the original Elkhart location.
“Elkhart has always been a wonderful community to serve.” says company Vice President Jim Freeze, “We felt that this was the perfect time to support the community with a new and improved building to enhance the customer’s experience with us. Times are tough for folks right now, but we want them to know we are here for the long haul. We’re committed to this city and appreciate its commitment to us.”
While having products loaded into their vehicles is nothing new to Hawkins customers, the new drive up provides easy access to these services. Customers are now able to drive up to the service window, place and pay for their order there, then pull forward to have their purchase loaded into the vehicle. The drive up window also hosts a convenient payment drop box to allow bill payment after hours. Speaking of hours, the Elkhart location’s store hours have also been expanded to accommodate busy schedules. It is now open Monday through Friday 8 am until 6 pm and Saturdays from 8 am until 12 noon.
“We are looking forward to welcoming our long-time customers to our new store and we look forward to meeting new customers. We think our expanded store hours will make that even easier.” says Freeze. “Of course, we will continue to care for all our customers with the to-your-door convenient sales, delivery, installation and repair services for which we’re known, but we recognize that some people are just more comfortable with being able to come into a building to transact business. We want to make working with Hawkins as convenient and pleasant as possible.”
Future plans for the store include expanding their selection of water-related products such as drinking water products for pets and water treatment and containers for camping. “We want people to know that when they need information or a product that relates to water we’re there for them. We plan for this building to be the one and only stop they have to make for all things involving water.”
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