Local Reviews

Verified Michiana Reviews

Wow! I can't say enough about the service I received from Hawkins Water. You were right on time with the appointment and quote. Sean was right on time with the call back and scheduling, realizing that the additional plumbing needed a couple of guys.

Arlin and Corbin were right on

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Nick   
Nick   

Wow! I can't say enough about the service I received from Hawkins Water. You were right on time with the appointment and quote. Sean was right on time with the call back and scheduling, realizing that the additional plumbing needed a couple of guys.

Arlin and Corbin were right on time and were both great guys with fantastic attitudes despite the old houses goofy plumbing.
Please let them know how appreciative I am of their work and attitudes!

Oh, almost forgot, I am very confident that our rusty, hard water problem will be a thing of the past.

First improvement we made to our new house... We only had to deal with hard water and a clogged up, spray your face off, pins and needles, cheap hotel style shower head for 3 days but I'll be the first to admit that a sucky shower can absolutely alter your

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Sara Hurst   
Sara Hurst   

First improvement we made to our new house... We only had to deal with hard water and a clogged up, spray your face off, pins and needles, cheap hotel style shower head for 3 days but I'll be the first to admit that a sucky shower can absolutely alter your mood. Not only did our water technician work around our schedule to do the initial water testing and assessment, our installation professional moved our service date up, was extremely polite, didn't mind our dogs (even gave one a hug) and he completed the additional work we requested on short notice with a smile and no complaints (we asked that he service our water heater after he had already arrived) To top off this excellent experience, Hawkins did NOT try to sell us products we didn't actually need (contrary to our experience with another water company) and they were less than HALF the price of their competitors. Thank you SO MUCH Hawkins Water Tech. I absolutely recommend this company to anyone living with less than spectacular water! Thank you again Arlin, Dave and Jim! #badhairweekisover #itsthelittlethings #sorefreshing #softwater

When our son gave us a new Rainsoft water treatment system, we were grateful….until the brine tank overflowed three times! We needed help, so we called Hawkins Water Tech.
Upon examining the installation, Kevin (the service tech) observed that the carbon filtration unit was plumbed ahead of the softener, which

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Ken and Betty   
Ken and Betty   

When our son gave us a new Rainsoft water treatment system, we were grateful….until the brine tank overflowed three times! We needed help, so we called Hawkins Water Tech.
Upon examining the installation, Kevin (the service tech) observed that the carbon filtration unit was plumbed ahead of the softener, which meant it was doing the “heavy lifting” of removing iron, a task that was well beyond its intended assignment.
Kevin re-plumbed the carbon unit and reprogrammed the softener, even though it is not one Hawkins sells. He did an outstanding job and his knowledge, work effort and demeanor were a fine reflection on your company.

I am a new customer of Hawkins Water Tech. I cannot say enough about our first experience with your company, specifically Doug Hostetler. My family, including two children under the age of 3, live in Granger. It's no secret that our well water contains high levels of nitrates. Upon purchasing

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Jeremy Kinsler   
Jeremy Kinsler   

I am a new customer of Hawkins Water Tech. I cannot say enough about our first experience with your company, specifically Doug Hostetler. My family, including two children under the age of 3, live in Granger. It's no secret that our well water contains high levels of nitrates. Upon purchasing our home, we installed a reverse-osmosis system to deliver safe, clean, drinking water for our family. After 5 years of use and annual maintenance, I decided to contact Hawkins Water Tech for a free water test to ensure our RO system was still functioning properly and to complete a health check on our water softener. After submitting an online request, Doug contacted me via phone within 30 minutes. Great first impression. He recapped my request and quickly scheduled an on-site consultation to complete the water test. The morning of the appointment, he contacted both myself and my wife (who was at home) to let us know he was on his way while providing his anticipated arrival time. He showed up right on time. My wife showed him to our RO system and water softener in the basement. He completed the analysis and provided a thorough debriefing of our current systems, which were both functioning as desired. He did offer recommendations for improvement, including a more efficient RO system that would provide better filtration and production capacity, however he did not push any of these offerings on either myself or my wife during/after the visit. I spoke with him via phone following the visit to discuss his recommendations. He provided thorough and honest feedback, which I really appreciated. Overall, excellent experience with Doug! I will recommend HWT without hesitation to friends, family, and anyone else who asks. Thank you!

[I] called to pay for a service call and wanted to let you know that [I'm] so thrilled with the service received from Shawn over the phone and Nick in person. It was a top notch experience.

Clare Baumgar   
christine dobransky
22:29 08 Sep 19
Hawkins water is the best! I've rented from them for about 15 years and they gave outstanding service and come right away if you have issues. The issue I had wasn't even a water softener problem, it was something else. Best place around
Marsha Sherwood
14:55 06 Sep 19
Great customer service Thank's Hunter and Jeff 😀
Aaron Riegsecker
19:52 04 Apr 19
The Iron Magic that Hawkins sells is the only thing I've used that takes the nasty rust stains out of my white kitchen sinks.
John Holdeman
10:43 10 Feb 19
Great place for all your water products and helpful when asking questions
Matthew Watts
22:21 01 Jun 18
Great staff. Awesome equipment
William Bennett
15:14 01 May 18
Best water conditioning company in the area.
Jose Calderon
16:57 13 Mar 18
Friendly service and quality products
liz Jones
10:52 27 Jun 17
Very helpful in making a decision without pressuring us. Nice place.
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Robert Freeman
20:21 24 Oct 19
Good customer service
Mark Roebuck
13:52 27 Jul 19
Fabulous customer service, prompt and friendly!
Marcella Clements
00:48 18 Mar 19
Very helpful and they go outta the way for ya!!
Marcella Clements
00:48 18 Mar 19
Very helpful and they go outta the way for ya!!
justin baker
18:25 02 Nov 18
JIM was very helpful and pleasant on the phone, evening knowing I had no intention of buying anything. I had a stupid question about an old system in our basement, he took time to explain what I had and its usefulness. Thanks Hawkins!
Jon Grimes
03:26 07 Aug 18
Great service. Professional advice.
Mallik Patta
00:59 25 Feb 18
I had troubles with my reverse osmosis for a very long time. Water flow was very inconsistent and often had very feeble flow. I was with well known water guys from Granger IN. They serviced several times with only a brief good flow. I was disappointed to see the poor results after changing all the filters as recommended by the water guy in Granger. It did not make sense. I contacted Hawkins. They asked several questions and suggested several ideas. It turned out that the water tank that previous guys installed were not the right ones for reverse osmosis. I changed the tank and it is working perfect. I never had such a full flow all these years. I was amazed to see such a poor service from reputed water companies . Hawkins guys are friendly, eager to share information, and honest. They are simply amazing .
Brent DeLaruelle
05:12 09 Feb 18
Bought a water dispenser from Lowe's for a great price, but the "Primo" brand 5 gal bottles are expensive. Found Hawkins through a simple Google search. Went to the location and was greeted at the door. Very good customer service and prices. Once you purchase your initial bottles with a reasonable deposit, you can later swap your empties for 4 bucks each, or take a few extra minutes to fill your own inside for only .39 a gallon! Great value, great friendly customer service, and they even have a drive thru. Water is life, drink the good stuff!
Ben Hoggan
21:53 09 Oct 17
Wish I had more business to give these guys. They are incredibly helpful, and follow up with everything. Always happy to answer questions, and will freely point you in the right direction, even if that means sending you somewhere else. Can't recommend them enough.
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