Local Reviews

Verified Michiana Reviews

I am writing to commend your technician, Arlin Yoder, for the terrific job he did installing the softener and purification water system at our Edwardsburg lake house. He showed up on time, and did a wonderful job re-configuring our existing plumbing schematic. His professional design is neat and attractive and

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Steve & Cindy   
Steve & Cindy   

I am writing to commend your technician, Arlin Yoder, for the terrific job he did installing the softener and purification water system at our Edwardsburg lake house. He showed up on time, and did a wonderful job re-configuring our existing plumbing schematic. His professional design is neat and attractive and takes up minimal space. The system in working well. The water tastes as good, or better, than any bottled water. We are glad that we chose Hawkins for the job, over numerous other companies offering water conditioning systems. Keep up the good work.

Atta Boy to Mr. Nick!
Professional, courteous, kind,
knowledgeable, and quick.
And, we felt safe with him in the house.
We are very very pleased with his service!
Thank you for sending him our way!

Lori   

We were already well underway with remodeling our kitchen and were getting ready for school to start again, so needless to say things were hectic around our house. In the process, we had gutted the kitchen and needed some way to have water available in/near the kitchen while we were





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Sandra   
Sandra   

We were already well underway with remodeling our kitchen and were getting ready for school to start again, so needless to say things were hectic around our house. In the process, we had gutted the kitchen and needed some way to have water available in/near the kitchen while we were remodeling.
Wanting an easy way to get info, I filled out your online form about bottled water and water coolers. I was pleasantly surprised by your quick and thorough reply, explaining the different options and pricing for Hawkins’ services.
Through conversations and the information you provided, it was clear that while the bottled water or cooler option would solve our immediate situation, a long-term solution for convenient, refreshing water would be your sink-mount Reverse Osmosis system. So we made arrangements for its installation.
Your technician ~ Kevin ~ came out and he was all business; he put the other guys to shame with his efficiency and productivity! He quickly installed the system and we made arrangements for him to come back to finalize the installation when the granite counters arrived.
After he left, I counted the pre-granite holes made in the counter “base” and realized that the place he had intended to put the RO system was the space I had already committed to my garbage disposal button. So when the granite arrived, he had to do some modifications for a tidy and effective placement. He happily did that and looked at the connection to the water in my fridge, to make sure it was working properly. All the while, he was polite, accommodating and just plain great to work with.
I was telling my neighbor about our experience and she said “Oh, yes! Everyone knows Hawkins is the best!”
Thanks for having the foresight to help me discover what I needed instead of just “taking the sale” for what I thought I wanted. Please feel free to use me as a reference for your business, anytime!

[I] called to pay for a service call and wanted to let you know that [I'm] so thrilled with the service received from Shawn over the phone and Nick in person. It was a top notch experience.

Clare Baumgar   

First improvement we made to our new house... We only had to deal with hard water and a clogged up, spray your face off, pins and needles, cheap hotel style shower head for 3 days but I'll be the first to admit that a sucky shower can absolutely alter your

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Sara Hurst   
Sara Hurst   

First improvement we made to our new house... We only had to deal with hard water and a clogged up, spray your face off, pins and needles, cheap hotel style shower head for 3 days but I'll be the first to admit that a sucky shower can absolutely alter your mood. Not only did our water technician work around our schedule to do the initial water testing and assessment, our installation professional moved our service date up, was extremely polite, didn't mind our dogs (even gave one a hug) and he completed the additional work we requested on short notice with a smile and no complaints (we asked that he service our water heater after he had already arrived) To top off this excellent experience, Hawkins did NOT try to sell us products we didn't actually need (contrary to our experience with another water company) and they were less than HALF the price of their competitors. Thank you SO MUCH Hawkins Water Tech. I absolutely recommend this company to anyone living with less than spectacular water! Thank you again Arlin, Dave and Jim! #badhairweekisover #itsthelittlethings #sorefreshing #softwater

Aaron Riegsecker
19:52 04 Apr 19
The Iron Magic that Hawkins sells is the only thing I've used that takes the nasty rust stains out of my white kitchen sinks.
John Holdeman
10:43 10 Feb 19
Great place for all your water products and helpful when asking questions
Matthew Watts
22:21 01 Jun 18
Great staff. Awesome equipment
William Bennett
15:14 01 May 18
Best water conditioning company in the area.
Jose Calderon
16:57 13 Mar 18
Friendly service and quality products
liz Jones
10:52 27 Jun 17
Very helpful in making a decision without pressuring us. Nice place.
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Marcella Clements
00:48 18 Mar 19
Very helpful and they go outta the way for ya!!
justin baker
18:25 02 Nov 18
JIM was very helpful and pleasant on the phone, evening knowing I had no intention of buying anything. I had a stupid question about an old system in our basement, he took time to explain what I had and its usefulness. Thanks Hawkins!
Jon Grimes
03:26 07 Aug 18
Great service. Professional advice.
Mallik Patta
00:59 25 Feb 18
I had troubles with my reverse osmosis for a very long time. Water flow was very inconsistent and often had very feeble flow. I was with well known water guys from Granger IN. They serviced several times with only a brief good flow. I was disappointed to see the poor results after changing all the filters as recommended by the water guy in Granger. It did not make sense. I contacted Hawkins. They asked several questions and suggested several ideas. It turned out that the water tank that previous guys installed were not the right ones for reverse osmosis. I changed the tank and it is working perfect. I never had such a full flow all these years. I was amazed to see such a poor service from reputed water companies . Hawkins guys are friendly, eager to share information, and honest. They are simply amazing .
Brent DeLaruelle
05:12 09 Feb 18
Bought a water dispenser from Lowe's for a great price, but the "Primo" brand 5 gal bottles are expensive. Found Hawkins through a simple Google search. Went to the location and was greeted at the door. Very good customer service and prices. Once you purchase your initial bottles with a reasonable deposit, you can later swap your empties for 4 bucks each, or take a few extra minutes to fill your own inside for only .39 a gallon! Great value, great friendly customer service, and they even have a drive thru. Water is life, drink the good stuff!
Ben Hoggan
21:53 09 Oct 17
Wish I had more business to give these guys. They are incredibly helpful, and follow up with everything. Always happy to answer questions, and will freely point you in the right direction, even if that means sending you somewhere else. Can't recommend them enough.
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