Local Reviews

Verified Michiana Reviews

I just wanted to thank you and especially Curt in your sales office. I was so impressed with his knowledge and helpfulness. I called with a problem on equipment Hawkins did not install that I was sure would need to be replaced. Curt made a trip to my house the

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Andrea   
Andrea   

I just wanted to thank you and especially Curt in your sales office. I was so impressed with his knowledge and helpfulness. I called with a problem on equipment Hawkins did not install that I was sure would need to be replaced. Curt made a trip to my house the same day and did something very unusual for a typical salesman – he fixed our old unit! He was so educational – teaching me how to use the unit and explaining all the working parts. His help was truly a blessing in our lives as replacing the unit would have been quite a burden for us right now. I will definitely give Hawkins and Curt my future business. Thank you and God Bless!

We were already well underway with remodeling our kitchen and were getting ready for school to start again, so needless to say things were hectic around our house. In the process, we had gutted the kitchen and needed some way to have water available in/near the kitchen while we were





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Sandra   
Sandra   

We were already well underway with remodeling our kitchen and were getting ready for school to start again, so needless to say things were hectic around our house. In the process, we had gutted the kitchen and needed some way to have water available in/near the kitchen while we were remodeling.
Wanting an easy way to get info, I filled out your online form about bottled water and water coolers. I was pleasantly surprised by your quick and thorough reply, explaining the different options and pricing for Hawkins’ services.
Through conversations and the information you provided, it was clear that while the bottled water or cooler option would solve our immediate situation, a long-term solution for convenient, refreshing water would be your sink-mount Reverse Osmosis system. So we made arrangements for its installation.
Your technician ~ Kevin ~ came out and he was all business; he put the other guys to shame with his efficiency and productivity! He quickly installed the system and we made arrangements for him to come back to finalize the installation when the granite counters arrived.
After he left, I counted the pre-granite holes made in the counter “base” and realized that the place he had intended to put the RO system was the space I had already committed to my garbage disposal button. So when the granite arrived, he had to do some modifications for a tidy and effective placement. He happily did that and looked at the connection to the water in my fridge, to make sure it was working properly. All the while, he was polite, accommodating and just plain great to work with.
I was telling my neighbor about our experience and she said “Oh, yes! Everyone knows Hawkins is the best!”
Thanks for having the foresight to help me discover what I needed instead of just “taking the sale” for what I thought I wanted. Please feel free to use me as a reference for your business, anytime!

Thought I would let you know how pleased I was today with my new water
softener installation.
From my sales person Mike Sommer to the installer which I am sorry I don't
know his name, it was a very uplifting experience. Everyone I dealt with was
very nice and professional.

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Nancy Dokey   
Nancy Dokey   

Thought I would let you know how pleased I was today with my new water
softener installation.
From my sales person Mike Sommer to the installer which I am sorry I don't
know his name, it was a very uplifting experience. Everyone I dealt with was
very nice and professional.
Please know that if I hear of anyone in need of a softener I will say the
name Hawkins proudly. Thank you again for the great service.

More than expected! Our experience working with the fine folks at Hawkins Water was the best we could ever have imagined. Their team bent over backwards to ensure that our final water treatment system met our expectations. I use the word “team” in its truest sense. Our installation included water

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David Seipel   
David Seipel   

More than expected! Our experience working with the fine folks at Hawkins Water was the best we could ever have imagined. Their team bent over backwards to ensure that our final water treatment system met our expectations. I use the word “team” in its truest sense. Our installation included water softening and a reverse osmosis (RO) system. It turned out that we didn’t care for the taste of the RO water. That’s where the team at Hawkins really showed their commitment to customer satisfaction. They worked with us to try solving this issue – without any hesitation. In the end, we had the RO unit removed and switched over to filtered hard water for drinking. It turned out that my wife and I just didn’t like the taste of RO water. During this process we were impressed with the diligence that the Hawkins Team placed in resolving our issue. As if that wasn’t enough, we received full reimbursement for the removed RO unit. To sum it up – call Hawkins Water if you are considering installing a water treatment system.

I am a new customer of Hawkins Water Tech. I cannot say enough about our first experience with your company, specifically Doug Hostetler. My family, including two children under the age of 3, live in Granger. It's no secret that our well water contains high levels of nitrates. Upon purchasing

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Jeremy Kinsler   
Jeremy Kinsler   

I am a new customer of Hawkins Water Tech. I cannot say enough about our first experience with your company, specifically Doug Hostetler. My family, including two children under the age of 3, live in Granger. It's no secret that our well water contains high levels of nitrates. Upon purchasing our home, we installed a reverse-osmosis system to deliver safe, clean, drinking water for our family. After 5 years of use and annual maintenance, I decided to contact Hawkins Water Tech for a free water test to ensure our RO system was still functioning properly and to complete a health check on our water softener. After submitting an online request, Doug contacted me via phone within 30 minutes. Great first impression. He recapped my request and quickly scheduled an on-site consultation to complete the water test. The morning of the appointment, he contacted both myself and my wife (who was at home) to let us know he was on his way while providing his anticipated arrival time. He showed up right on time. My wife showed him to our RO system and water softener in the basement. He completed the analysis and provided a thorough debriefing of our current systems, which were both functioning as desired. He did offer recommendations for improvement, including a more efficient RO system that would provide better filtration and production capacity, however he did not push any of these offerings on either myself or my wife during/after the visit. I spoke with him via phone following the visit to discuss his recommendations. He provided thorough and honest feedback, which I really appreciated. Overall, excellent experience with Doug! I will recommend HWT without hesitation to friends, family, and anyone else who asks. Thank you!

christine dobransky
22:29 08 Sep 19
Hawkins water is the best! I've rented from them for about 15 years and they gave outstanding service and come right away if you have issues. The issue I had wasn't even a water softener problem, it was something else. Best place around
Marsha Sherwood
14:55 06 Sep 19
Great customer service Thank's Hunter and Jeff 😀
Aaron Riegsecker
19:52 04 Apr 19
The Iron Magic that Hawkins sells is the only thing I've used that takes the nasty rust stains out of my white kitchen sinks.
John Holdeman
10:43 10 Feb 19
Great place for all your water products and helpful when asking questions
Matthew Watts
22:21 01 Jun 18
Great staff. Awesome equipment
William Bennett
15:14 01 May 18
Best water conditioning company in the area.
Jose Calderon
16:57 13 Mar 18
Friendly service and quality products
liz Jones
10:52 27 Jun 17
Very helpful in making a decision without pressuring us. Nice place.
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Mark Roebuck
13:52 27 Jul 19
Fabulous customer service, prompt and friendly!
Marcella Clements
00:48 18 Mar 19
Very helpful and they go outta the way for ya!!
Marcella Clements
00:48 18 Mar 19
Very helpful and they go outta the way for ya!!
justin baker
18:25 02 Nov 18
JIM was very helpful and pleasant on the phone, evening knowing I had no intention of buying anything. I had a stupid question about an old system in our basement, he took time to explain what I had and its usefulness. Thanks Hawkins!
Jon Grimes
03:26 07 Aug 18
Great service. Professional advice.
Mallik Patta
00:59 25 Feb 18
I had troubles with my reverse osmosis for a very long time. Water flow was very inconsistent and often had very feeble flow. I was with well known water guys from Granger IN. They serviced several times with only a brief good flow. I was disappointed to see the poor results after changing all the filters as recommended by the water guy in Granger. It did not make sense. I contacted Hawkins. They asked several questions and suggested several ideas. It turned out that the water tank that previous guys installed were not the right ones for reverse osmosis. I changed the tank and it is working perfect. I never had such a full flow all these years. I was amazed to see such a poor service from reputed water companies . Hawkins guys are friendly, eager to share information, and honest. They are simply amazing .
Brent DeLaruelle
05:12 09 Feb 18
Bought a water dispenser from Lowe's for a great price, but the "Primo" brand 5 gal bottles are expensive. Found Hawkins through a simple Google search. Went to the location and was greeted at the door. Very good customer service and prices. Once you purchase your initial bottles with a reasonable deposit, you can later swap your empties for 4 bucks each, or take a few extra minutes to fill your own inside for only .39 a gallon! Great value, great friendly customer service, and they even have a drive thru. Water is life, drink the good stuff!
Ben Hoggan
21:53 09 Oct 17
Wish I had more business to give these guys. They are incredibly helpful, and follow up with everything. Always happy to answer questions, and will freely point you in the right direction, even if that means sending you somewhere else. Can't recommend them enough.
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